Getting My sap support services To Work
Getting My sap support services To Work
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Are there any technological prerequisites to use Qualified Chat? For anyone who is struggling to use our chat Device, you could must update your browser/network configuration, facts can be found in SAP Information Base Short article 2392095.
Application we support Mission-critical, skilled support and services for the preferred company program and databases platforms
From its inception, SAP's Shopper Support has stood out for its expanded function outside of bug fixes and difficulty resolutions. Every day responsibilities contain fixing tickets and resolving troubles, all targeted at maximizing customer company value, securing investments, and optimizing SAP operations. We've been a proactive business partner dedicated to serving to shoppers obtain their ambitions.
Routine a Manager helps you to guide a fifteen-minute contact having a support supervisor on your own medium or substantial priority support circumstance by using a two hour lead time less than the next circumstances:
Solitary signal-on with SAP Passports: electronic customer certificates that help you in securely navigating in the course of SAP digital Internet websites
The chat transcript check here and many of the attachments will almost always be captured and recorded in your circumstance log, whether the issue is solved instantly or not.
When setting up an item for The very first time, download the installation. If you would like up grade to another version, download an enhance.
Pro Chat for VAR-d support companions and their finish customers A operation letting VAR-sent support partners to make use of Qualified Chat for their finish prospects' programs is at present not available.
proactive support suggestions for each page - run by AI and curated by SAP support in your application
SAP Ariba cloud overall health which identifies and resolves troubles that affect the end more info person working experience in advance of They can be noted by our customers.
Attain insights into how this ERP-centric strategy makes sure traceable and auditable carbon info while supplying actual-time environmental and money impression Assessment to empower smarter small business choices.
When you have any questions about these or other support matters, be sure to do not hesitate to Speak to CIC.
How does one put together for a session? A very well-documented case improved facilitates its processing and decreases forwards and backwards interactions. To help you in the planning of your session, Ensure more info that you present:
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